Retention Retention Retention logo

Tuesday 9th October 2018 - The Oxfordshire

Learn about the 3Rs; get your members to stick around longer

Good Membership Retention is key to the success of your club.

Retention, Retention, Retention is a dedicated retention conference focused on providing health club operators and gym owners with data insight and expert advice focused on improving member retention.

Founded by GGFit, the convention runs every spring and autumn. Guy Griffiths is an authority in membership retention, and will be joined by other industry experts to educate and share best practices that you can implement in your club.

Topics for Autumn 2018 will include:

  • Retain your staff, Retain your members!   (Alina Cooper)
    How to attract top talent by focusing on your brand and the employee experience. Creating a professional and streamlined onboarding process, and how improving staff retention has an impact on member retention.  
  • New member dreams, fears, promises and lies   (Guy Griffiths)
    A different approach to the new member journey that will wow your joiners and keep them coming back for more, with their friends!  
  • Making sense of customer feedback   (Paul Roberts)
    Why we need more feedback, and how to get more. Creating actionable insights, and turning insight into impact.  
  • Reviews & Fitness Tests; the cornerstones of great retention   (Guy Griffiths)
    Keeping your active members active, ensuring they stay motivated and engaged, and measuring your effectiveness.  
  • Solving the access control issue   (Adam Whitchurch)
    Making it easier to access a leisure centre, detect and count members, stimulating conversations, and security.  

Book your place

The Event

The event will be held at The Oxfordshire, and will run from 9:30am to 4.30pm...full details can be found on the booking site.

Welcome coffee, tea & pastries, morning and afternoon tea & coffee, and a buffet lunch will be provided, with networking opportunities.

Places are limited to 60 delegates, and discounted for early bookings, so reserve your place now.